This Privacy Statement was updated on January 18, 2024.

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This policy sets out how we use and protect any information that you give us when you use this website. Please be aware that this policy may change from time to time. We are committed to ensuring that your privacy is protected.

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The type of personal information we collect

We may collect the following information:

• Name and job title

• Contact information including email address and phone number

• Address and postcode

• Preferences and interests

• Other information relevant to special offers or customer surveys

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have bought or enquired about an item for sale

• You have written to us via the form on the website

• You have contacted us via email or phone

 

We use the information that you have given us for the following reasons:

• To keep records of sales or enquiries 

• We may send promotional emails about new products or information we think you may find interesting

• We may contact you for market research 

• We may use the information you provide to improve our services or products

 

How we store your personal information 

Your information is securely stored. We have put in place appropriate measures to safeguard and secure the information we collect online. 

 

How we use cookies

Cookies are small pieces of data stored on a computer’s browser which allow us to analyse web traffic, provide a personalised experience to our customers and to improve our customer experience. Cookie information is primarily used for statistical analysis purposes and does not give us access to your computer or any other information about you. You may choose to accept or decline cookies. 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

If you have previously agreed to us using your personal information for marketing purposes you may change your mind at any time by emailing us or clicking on the Unsubscribe link in our marketing emails. Please contact Caroline Graham-Campbell at info@tweedhillantiques.com. 

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We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. 

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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If you are not happy with how we have handled your data you have the right to complain to a supervisory authority. 

 

Storing and Sharing your personal information 

Your information may be stored in the following locations:

• On our website and website manager. The website is managed by Wix

• On our computer systems in our office / laptops

• On MailChimp, our email marketing system

• By third parties we contract to manage our data or carry out marketing for us